Legal notice

LEGAL NOTICE OF THE WEBSITE

ELYSIUS EUROPA, S.L., under the trademark ÁLTIMA SERVEIS FUNERARIS, hereinafter called ÁLTIMA, meets the requirements set forth in Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, as well as the regulations on the Protection of Personal Data (GDPR and LOPDGDD—Organic Law on Data Protection and Guarantee of Digital Rights—), and thus the following LEGAL NOTICE has been created:

Information and Contact Details
ELYSIUS EUROPA, S.L.
Saragossa, 6, Postal code: 08830 Sant Boi de Llobregat
Tax ID Code (CIF): B63230759 
Registered in the Mercantile Registry of Barcelona, Volume 35981, Folio 164, Sheet no. B273331 of the General Section.
Tel: 34-93.654.59.28
Fax 34-93.640.76.04
Email: protecciondatos@altima-sfi.com

The following companies belong to the “ÁLTIMA GROUP” and thus any legal relationship whatsoever with these companies shall be governed by the provisions of this document: 

Company name: ÁLTIMA SERVEIS FUNERARIS, S.L.
Tax ID No.: B58387721.
Email: protecciondatos@altima-sfi.com
Registered in the Mercantile Registry of Barcelona, Volume 23586, Folio 46, Sheet no. B59114.
Registered address: Av. Gran Vía, no. 205 - L’Hospitalet de Llobregat, Postal code: 08908.
Proprietor of the mark ÁLTIMA

Company name: GESTIÓ INTEGRAL CEMENTIRIS DE NOMBER, S.L.
Tax ID No.: B59357707.
Email: protecciondatos@altima-sfi.com
Registered in the Mercantile Registry of Barcelona, Volume 28995, Folio 217, Sheet no. B‑2609.
Registered address: C/ Saragossa, no. 6 – Sant Boi de Llobregat (Barcelona), Postal code: 08830.

Company name: SF INTEGRALS GIRONA, S.L.
Tax ID No.: B65215774.
Email: protecciondatos@altima-sfi.com
Registered in the Mercantile Registry of Barcelona, Volume 41571, Folio 192, Sheet no. B389242.
Registered address: C/ Saragossa, no. 6 – Sant Boi de Llobregat (Barcelona), Postal code: 08830.

Company name: L’HOSPITALET RONDA DE SERVEIS FUNERARIS, S.L.
Tax ID No.: B66397035.
Email: protecciondatos@altima-sfi.com
Registered in the Mercantile Registry of Barcelona, Volume 44533, Folio 201, Sheet no. 459006.
Registered address: Av. Ramón Frontera, no. 11 – L’Hospitalet de Llobregat, Postal code: 08901.

Company name: FUNERARIA VILANOVA, S.A.
Tax ID No.: A08839631.
Email: protecciondatos@altima-sfi.com
Registered in the Mercantile Registry of Barcelona, Volume 44533, Folio 201, Sheet no. 459006.
Registered address: Vilanoveta, no. 12 – Vilanova i la Geltrú

Company name: ALTREGARA SERVEIS FUNERARIS, S.L.
Tax ID No.: B65322737.
Email: protecciondatos@altima-sfi.com
Registered in the Mercantile Registry of Barcelona, Volume 42037, Folio 133, Sheet no. B400051.
Registered address: C/ Saragossa, no. 6 – Sant Boi de Llobregat (Barcelona), Postal code: 08830.

GENERAL CONDITIONS OF USE

All the users access this website at their own risk and, by accessing this website, they agree to use it according to the laws and customs of trade, being liable to ÁLTIMA or other companies for any damages produced due to the non-observance of these obligations. Both access to the ÁLTIMA websites as well as the use that can be made of the information contained therein is the sole responsibility of the user. ÁLTIMA shall not be held liable for any consequences or damages which may arise from the access or use of this information.

The website is merely for information purposes and thus its contents may be modified, expanded or withdrawn at any time without prior notice. ÁLTIMA reserves the right to update and delete the contents of its webpage, as well as limit and prevent access thereto, either temporarily or permanently, without prior notice.

ÁLTIMA does not guarantee the suitability, reliability, availability, opportunity or accuracy of the information or services contained in its webpages, which may be updated, modified or deleted without prior notice, while respecting at all times the information legal provisions. With no need for prior notice and at any time, ÁLTIMA reserves the right to temporarily suspend access to its webpages and to make such changes to its webpages, services or information, to the layout or location thereof, and to the General Conditions of Access and Use, as it may consider appropriate.

The user of the webpage fully and unconditionally accepts the legal provisions included in this LEGAL NOTICE, in the version published by ÁLTIMA and as soon as the user accesses the webpage. The use of certain services offered on the ÁLTIMA websites may be also governed by particular conditions as established in each case, and using these services implies acceptance thereof.

The ÁLTIMA website may be visited freely, and the user undertakes to use its contents and services in accordance with the law, morals, generally accepted good conduct and this Legal Notice. For this purpose, the user will refrain from using the webpage for illicit and forbidden purposes that may be detrimental to the rights and interests of third parties.

ÁLTIMA assumes no responsibility for the security errors that may occur or for any damage in the user’s computer system, the files or documents stored therein as a result of accessing to the ÁLTIMA webpages or using the information or applications therein. ÁLTIMA assumes no responsibility whatsoever arising from the concession or contents of the links included in its websites or included by third parties in hyperlinks. The inclusion of a hyperlink does not in any way imply the existence of any relationships between ÁLTIMA and the proprietor of the webpage where it is established, nor does it imply the acceptance and approval of the contents and services offered therein.
Similarly, ÁLTIMA does not guarantee the absence of viruses or any other elements that may alter the user's computer system, documents or files, and accepts no liability for any damage whatsoever to the user arising from the access to these third-party links. ÁLTIMA does not guarantee the absence of viruses or other harmful elements that may damage or alter the computer system, electronic documents or files of the user of the website; and it accepts no liability for any damage that these elements may cause to the user or third parties.

ÁLTIMA does not guarantee that the contents of its webpages are suitable or available outside Spain. In case that all or part of the contents of the ÁLTIMA webpages are classified as illegal in countries other than Spain, the access thereto is forbidden.

ÁLTIMA accepts no liability for any errors or omissions that may be contained in this website, nor will it be responsible for any other contents which may be accessed through the website or for any damages arising from the use of the website or any action taken based on the information contained herein.

Industrial and Intellectual Property 

Al the Industrial and Intellectual Property rights of the website http://www.altima-sfi.com and its contents (texts, images, designs, creations, software, source code) belong to ÁLTIMA. All the trade names, brands or distinctive symbols of any type contained in the website are protected by law, and their reproduction, distribution, public communication and total or partial transformation, in full or in part, is prohibited without the express authorisation of ÁLTIMA.

The access and use of the ÁLTIMA webpages will in no way be considered as granting any license for use or any right to the assets of ÁLTIMA or their legitimate authors, and thus it will not imply any assignment or transfer nor any kind of waiver of Intellectual and/or Industrial Property rights.

ÁLTIMA shall have the exclusive right to use in any way whatsoever the exploitation rights of the contents included in its websites and, especially, the rights of reproduction distribution, public communication and transformation.
Any reproduction, copying, distribution, transformation, publication and any other activity that may be carried out with the information contained in the ÁLTIMA webpages is prohibited, as well as with their design and the selection and layout of the materials included therein, for any purpose and support used, without the express authorisation of ELYSIUS EUROPA, S.L. or their legitimate authors.

The unauthorised use of the information contained in the ÁLTIMA webpages, the modification thereof or the deletion of data, as well as the infringement of the ÁLTIMA’s Intellectual and Industrial Property Rights shall give rise to the liabilities established by law.

Privacy Policy

The privacy policy is available at this link: https://www.altima-sfi.com/es/politica-de-privacidad/
ÁLTIMA guarantees the confidentiality of the personal data provided by the users, as well as their automated processing according to the current legislation on the protection of personal data and all the regulations applicable on this matter.

ÁLTIMA declares that all the personal data collected shall be included in the ÁLTIMA’s database for automated processing for the purpose of maintaining the relationship established between the parties, as well as for the management, administration and provision of the ÁLTIMA’s services.

In no case whatsoever shall ÁLTIMA use the users’ personal data for purposes other than those mentioned above, unless previous notice has been given on the WEBSITE, providing users with a reasonable period of time so that they can exercise their rights to opposition.

You may exercise your rights of access, rectification, restriction of processing, deletion, portability and opposition to the processing of your personal data by addressing your request to ÁLTIMA C/ Saragossa, 6, 08830 Sant Boi de Llobregat, or by emailing protecciondatos@altima-sfi.com.

ÁLTIMA will not transfer users' personal details gathered over the website to third parties without the express consent of the user. This personal information may be accessed by the companies of the ÁLTIMA GROUP in order to maintain an appropriate operational coordination of the services contracted.


Links
ÁLTIMA accepts no responsibility whatsoever for the content, information or services that may be offered by the links included in our website, which are for information purposes only.
Cookies

This website uses own cookies and third-party cookies in order to offer a better experience and service. By browsing this website or using our services, you are accepting our use of cookies. However, you can change your cookie settings or obtain more information at any time in the following link: “Cookies Policy”

ÁLTIMA uses “cookies”, small text files located in the user's hard drive which store information about how you use a website for the purpose of offering you a more agile and personalised browsing experience. Cookies may only be read by the server which placed them and cannot run any software or viruses.

ÁLTIMA uses session cookies which allow the user to browse the website and guarantee their correct access to the different areas of the website and are deleted once the session ends.

ÁLTIMA also uses analytical cookies installed by Google Analytics, a service provided by Google Inc., a Delaware company, 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google"). The cookies used by Google Analytics statistically and anonymously analyse the use users make of the website. The installation of this type of cookies will require the user’s prior consent. The information generated by these cookies (including their IP address) will be, if applicable, directly transmitted and stored by Google on their servers in the United States. Google will use this information on behalf of ÁLTIMA for the purpose of analysing the usage of your website and preparing statistical activity reports such as the origin of visits, the most visited sections, etc. Google may also transfer this information to third parties where required to do so by law, or where such third parties process this information on behalf of Google. Google will not associate your IP address with any other data it holds. For additional information about the cookies used by the Google Analytics service, click here. Similarly, Google Analytics has developed a tool which you can install on their browser for the purpose of not being tracked because of your cookies https://tools.google.com/dlpage/gaoptout?hl=es.

You can also check your browser instructions and manuals for more information about the operation and control of the cookies. You may refuse the processing of data or information refusing the use of cookies by selecting the appropriate settings on your browser.

In the event of doubt or controversy regarding our Privacy and Data Protection Policy, as well as the usage of cookies, please contact us at the following email address: dpo@altima-sfi.com

General Conditions of Purchase

The user is obliged to be informed about the General Conditions of Purchase that we make available, with the website’s owner being exonerated from the liability of the user resulting from their ignorance of the General Conditions of Purchase. The user must accept the particular conditions of the service before being able to purchase the products.

Products are purchased on the website by following the procedure established in the section “DELIVERY OF FLOWERS”. Orders are managed on a “first-come, first-served” basis and are delivered on a daily basis. The purchase and delivery of flowers may be ordered online up to two hours prior to the start of the ceremony. Once this period has elapsed, the service will be disabled as on-time delivery cannot be guaranteed.

The descriptions of the products offered on the website are made according to the information and documents provided by the suppliers. The objective of the photographs, graphic or iconographic representations and videos regarding the products on the website is to provide as much guidance as possible. If, due to force majeure, the product is not available after the purchase has been made, the user will be informed by email of the total or, if applicable, the partial cancellation of the order. The partial cancellation of the order does not give any right to the total cancellation of the order.

The prices of the products offered on the website are subject to VAT. Prices may be changed at any time. Prices include delivery costs. Prices are detailed during the payment process and may be accepted by the user at the time of placing the order.

The owner reserves the right to changes prices at any time. Products will be invoiced at the price in force at the time the order is registered.

The payment of the price and the delivery costs of the products acquired on the website is made when the owner sends the customer an email to confirm acknowledgement of receipt and purchase confirmation.

Payment must be made by Visa, Mastercard, American Express or Visa Electron credit or debit card or other similar cards, or via IUPAY.  The issuing financial entity of the card with which the payment is made must be a Spanish bank or savings bank or a branch or financial entity which is a subsidiary of a foreign financial entity established in Spain. The owner has the security measures that are commercially available in the sector. Similarly, the payment process operates on a secure server using the SSL (Secure Socket Layer) protocol.

ÁLTIMA will deliver the product in perfect condition in the funeral parlour indicated by the customer within the period of time established in the purchase order. The delivery will be deemed to have been effected when the product has been made available to the customer in the place of delivery indicated by the customer.

The risk associated with the products (such as the loss, impairment or theft thereof) passes to the customer as soon as the products have been made available to the customer in accordance with the provisions of these General Conditions.

As flowers are perishable, the right of withdrawal in respect of the purchase cannot be exercised, as this is one of the exception causes provided for in article 103 of the General Law for the Protection of Consumers and Users. The consumer is entitled to a refund of the price of defective products or products delivered which do not correspond with the order they made.

In these cases, the customer must return the products to the owner as follows: the customer will not bear the cost of returning the products. As long as the customer has followed the established procedure and the requirements established in these General Conditions have been met, the price paid for those returned products which are defective or which do not correspond to the purchase order will be reimbursed to the customer.

The products have a legal guarantee for nonconformity thereof from the date of delivery and in accordance with the provisions in the applicable regulations. To use the guarantee, the customer must retain the proof of purchase and the proof of delivery of the products. The client must use the guarantee of a product according to the applicable regulations on the guarantee of consumer products.

Amendment of the General Conditions

ÁLTIMA reserves the right to modify, at any time and without prior notice, the presentation and layout of the website, as well as the General Conditions and the Privacy Policy. Customers must carefully read these General Conditions each time they access this website. In any case, accepting these General Conditions is an essential first step prior to contracting any product through the website.

Communications between the Owner and the Customer

All communications between ÁLTIMA and the customer regarding these General Conditions or the acquisition of products through the website shall be made in writing.

Newsletter Service

If a user wants to subscribe to the ÁLTIMA’s Newsletter Service, they shall provide the personal data which are expressly required and, in any case, the minimum and essential data necessary to perform the service, which shall only be used for the purposes of these services. In any case, the information that the user may receive through the Newsletter Service system shall be easily identifiable as such.

Applicable Legislation

All matters connected to the ÁLTIMA’s websites shall be governed by Spanish law. ELYSIUS EUROPA, S.L. and the users, expressly renouncing to any other jurisdiction, submit themselves to the jurisdiction of the Courts and Tribunals of Barcelona. All the information received via the ÁLTIMA’s websites shall be deemed to have been transferred to ELYSIUS EUROPA, S.L. free of charge. Any claim, query or suggestion may be submitted through the contact section of the website http://www.altima-sfi.com.